Last Updated: [25.11.2025]
Who we are
Welcome to The Rehab Doc Official (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you access our website, contact us, or use our rehabilitation and medical services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information (Provided directly by you)
When you contact us or book a consultation, you may provide:
- Full name
- Phone number
- Email address
- Address (if required)
- Health condition details voluntarily shared
- Medical reports or documents uploaded
- Appointment or enquiry details
- Information shared via WhatsApp or contact forms
B. Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Device details
- Browser type
- Pages visited
- Time spent on pages
- Cookies and tracking data
- Location (approximate)
C. Third-Party Sources
We may receive or process information from:
- Google Analytics
- Hosting providers
- Email/communication tools
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Book and manage consultations
- Provide rehabilitation or medical services
- Understand patient needs
- Improve website functionality
- Analyse website traffic and user behaviour
- Send updates, follow-ups, or reminders (with consent)
- Maintain internal records
- Ensure legal and medical compliance
We do NOT sell or rent your personal information.
3. Sharing of Information
We may share information only when necessary:
- With authorised medical professionals involved in your care
- With third-party service providers (hosting, WhatsApp, analytics tools)
- With legal authorities when required by law
- With platforms you voluntarily choose to interact with (e.g., WhatsApp)
- All third parties are expected to follow confidentiality and data-protection standards.
4. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Tracking pixels
These help us:
- Improve website speed and performance
- Understand user interaction
- Provide a better browsing experience
- You may disable cookies in your browser settings.
5. Data Security
We implement reasonable technical and administrative measures to protect your data from:
- Unauthorized access
- Misuse
- Loss or alteration
However, no internet transmission is guaranteed 100% secure.
You share information at your own discretion.
6. Handling Medical & Sensitive Data
- As a healthcare-related website:
- Medical details are treated with strict confidentiality
- Only authorised professionals can access your medical data
- Sensitive information is not shared without consent unless required by law
7. WhatsApp Communication Disclaimer
If you contact us via WhatsApp:
- You are choosing to share data voluntarily
- WhatsApp may process your information under its own privacy policy
- Please avoid sending extremely sensitive medical documents unless necessary
8. Third-Party Services
We use or may integrate:
- Google Analytics
- Meta/Facebook Pixel
- Web hosting services
- Email service providers
These third parties have their own privacy policies. We do not control their data practices.
9. Content Disclaimer – Articles & External News
Since our website also shares articles written by doctors, and curated news or updates sourced from the internet, please note:
- Articles are for educational and informational purposes only
- Content should not be considered medical advice
- News shared from third-party sources may redirect you to external websites
- We are not responsible for the accuracy, completeness, or policies of external websites
- Users should consult qualified healthcare professionals for medical decisions
- This protects you from future claims or misunderstandings related to content.
10. Your Rights
You have the right to:
- Access the information we hold about you
- Request corrections
- Request deletion
- Withdraw consent
- Ask how your data is processed
You may contact us at any time to exercise these rights.
11. Data Retention
We retain:
- Medical and consultation-related data for the duration required by law
- Non-medical data only as long as necessary for operational purposes
After this period, data is securely deleted.
12. Children’s Privacy
Our services are not intended for individuals under 16 years, unless guided by a parent or guardian.
We do not knowingly collect personal data from minors.
13. Updates to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted with a revised “Last Updated” date.
14. Contact Us
For questions or concerns about this Privacy Policy, contact:
The Rehab Doc Official
+91 70193 12093
therehabdocofficial@gmail.com
Website: www.therehabdocofficial.com
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