Terms of Service — The Rehab Doc Official
Last Updated: 25.11.2025
Welcome to The Rehab Doc Official (“we”, “our”, “us”).
These Terms of Service (“Terms”) govern your use of our website, online resources, consultation services, and any communication with us online or offline.
By accessing or using our website or services, you agree to these Terms.
1. Acceptance of Terms
By using our website or contacting us for rehabilitation or medical-related services, you acknowledge that:
You have read and understood these Terms
You agree to follow them
You comply with all applicable laws and regulations
If you do not agree, please discontinue usage immediately.
2. Services We Provide
Our website and team offer:
Online and offline consultation services
Rehabilitation and medical guidance provided by authorised professionals
Educational articles, blogs, videos, and curated health-related news
Appointment booking and communication support (including WhatsApp)
These services are intended to support your rehabilitation journey but not replace professional medical diagnosis or emergency care.
3. User Responsibilities
When you use our website or contact us, you agree to:
Provide accurate and complete information
Not submit misleading or fraudulent medical details
Use the website for lawful purposes
Avoid sending extremely sensitive documents unless necessary
Not misuse any communication channels (Email, WhatsApp, Forms, etc.)
You are responsible for maintaining the confidentiality of your details when using your device or browser.
4. Information You Provide to Us
When using our services, you may voluntarily provide:
Personal details (name, phone, email, address)
Medical reports or health condition information
Appointment or enquiry-related details
Documents shared through WhatsApp, email, or contact forms
Any information shared must be truthful and provided voluntarily.
5. Website Usage & Automatically Collected Data
When browsing our website, certain data may be collected automatically, such as:
IP address
Device & browser details
Pages visited
Session duration
Cookies and tracking data
This helps us improve the website and user experience.
6. Third-Party Tools & Integrations
We may use or integrate:
Google Analytics
WhatsApp communication
Hosting providers
Email or messaging tools
Meta/Facebook Pixel
By using our website, you acknowledge that these third-party tools operate under their own Terms & Privacy Policies, which we do not control.
7. Communication Policy (Email, WhatsApp, Calls)
When you contact us through communication channels, you agree to:
Receive replies, follow-ups, or reminders related to your enquiry
Understand that WhatsApp processes your data under its own policies
Avoid sending highly confidential medical documents unless required
You may opt-out of communication anytime.
8. Content Disclaimer (Articles, Health News, Blogs)
The content on our website—including doctor-written articles and curated news—is provided for:
Educational purposes
Awareness and general guidance
You agree that:
Content is not a substitute for medical diagnosis
We are not responsible for the completeness or accuracy of external news sources
External links may lead to websites not controlled by us
Medical decisions should be taken only after consulting qualified professionals
This protects both you and us from misunderstandings or misuse of information.
9. Appointments, Consultations & Service Limitations
By booking a consultation, you acknowledge that:
Availability is subject to professional schedules
Consultation outcomes depend on accurate information you provide
Our services do not guarantee medical results or cure
Online suggestions may require in-person evaluation
We reserve the right to decline, postpone, or cancel consultations when necessary.
10. Restrictions on Use
You agree NOT to:
Upload harmful, illegal, or abusive content
Attempt to damage or interfere with website functionality
Use automated tools to extract website data
Impersonate another person
Violate medical ethics or confidentiality norms
Violating these Terms may result in termination of access.
11. Intellectual Property Rights
All website content—including text, designs, graphics, images, videos, articles, and brand identity—is owned by The Rehab Doc Official.
You may not copy, reproduce, distribute, or modify any content without written permission.
12. Medical & Sensitive Data Handling
Sensitive medical information shared with us:
Is treated with strict confidentiality
Is accessible only to authorised professionals
Will not be disclosed without your consent (unless legally required)
You understand and accept that no system can guarantee 100% security.
13. Limitation of Liability
By using our services, you agree that:
We are not liable for indirect, incidental, or accidental damages
We do not guarantee uninterrupted website access
We are not responsible for technical failures, server issues, or third-party errors
Consultation advice is based on information provided by the user
Your use of the website and services is at your own discretion.
14. Data Retention
We retain:
Consultation and medical data as required by law
Non-medical data only as long as needed for operational or legal purposes
After the required period, data is securely deleted.
15. Age Restrictions
Our services are not intended for users under 16 years unless represented or guided by a parent/guardian.
16. Modifications to the Terms
We may update these Terms periodically.
Any changes will be reflected with an updated “Last Updated” date.
Your continued use of the website means you accept the updated Terms.
17. Termination of Services
We reserve the right to:
Restrict access
Refuse services
Suspend communication
Terminate usage
…if we find misuse, non-compliance, or violation of these Terms.
18. Contact Us
For questions, clarifications, or concerns about these Terms, contact:
The Rehab Doc Official
+91 70193 12093
therehabdocofficial@gmail.com
www.therehabdocofficial.com